Terms and Conditions

01Introduction

These Terms and Conditions (“Terms”) govern your access to and use of aixtoy.com (the “Site”), operated by AIXTOY (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

We reserve the right to update these Terms at any time. Changes take effect when posted. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

02Eligibility

By using the Site, you represent and warrant that:

• ●You are at least 18 years of age, or you are accessing the Site under the supervision of a parent or legal guardian.
• ●You have the legal capacity to enter into a binding contract.
• ●You will use the Site only for lawful purposes and in compliance with these Terms.

03Account Registration

To access certain features, you may create an account. You are responsible for:

• ●Providing accurate, current, and complete registration information.
• ●Maintaining the confidentiality of your password and account credentials.
• ●All activities that occur under your account.
• ●Notifying us immediately at hello@aixtoy.com of any unauthorized use.

04Products & Pricing

We strive to display product information, images, and pricing accurately. However:

• ●Product colors, packaging, and specifications may vary from images shown on the Site.
• ●Prices are listed in US Dollars (USD) and are subject to change without notice.
• ●We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.
• ●All orders are subject to availability and acceptance.

05Orders & Payment

By placing an order, you agree:

• ●To provide valid payment information and authorize us to charge the total order amount including shipping and applicable taxes.
• ●That all orders are subject to our verification and acceptance. We may refuse or cancel any order at our discretion.
• ●That payment is processed through secure third-party gateways (PayPal, Stripe). We do not store your full payment card details.

06Shipping & Delivery

Shipping is governed by our Shipping Policy. Key points:

• ●We ship worldwide from Shanghai, China.
• ●Processing takes 1–7 business days. Delivery times vary by destination.
• ●International orders may be subject to customs duties and import taxes — these are the buyer’s responsibility.
• ●Risk of loss passes to you upon delivery to the carrier. We are not responsible for carrier delays.

07Returns & Refunds

Returns are governed by our Returns & Refund Policy. In summary: unopened items in original packaging may be returned within 14 days of delivery. See the full policy for eligibility, refund timelines, and damaged item procedures.

08Intellectual Property

All content on the Site — including text, images, logos, graphics, product descriptions, blog articles, and the AIXTOY brand name — is the exclusive property of AIXTOY or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, or exploit any Site content without our prior written consent. Product names and logos of third-party manufacturers appearing on the Site are trademarks of their respective owners.

09User-Generated Content

If you post reviews, comments, or other content on the Site, you grant AIXTOY a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content in connection with the Site and our business. You represent that your content does not violate any third-party rights or applicable laws. We reserve the right to remove any user content at our sole discretion.

10Prohibited Conduct

You agree not to:

• ●Use the Site for any unlawful purpose or in violation of any applicable laws or regulations.
• ●Attempt to gain unauthorized access to our systems, servers, or accounts of other users.
• ●Interfere with or disrupt the Site’s functionality, security, or performance.
• ●Use automated means (bots, scrapers) to access the Site without our express permission.
• ●Upload or transmit viruses, malware, or harmful code.

11Third-Party Links & Products

The Site may contain links to third-party websites and displays products from third-party manufacturers. We do not endorse, control, or assume responsibility for:

• ●The content, privacy practices, or terms of third-party websites.
• ●The performance, safety, or data practices of third-party products sold on our Site.
• ●Manufacturer warranties — warranty claims should be directed to the product manufacturer.

12Disclaimer of Warranties

The Site and all products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. AIXTOY disclaims all warranties, including:

• ●Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• ●Warranties that the Site will be uninterrupted, error-free, or free of harmful components.
• ●Warranties regarding the accuracy, reliability, or completeness of Site content.

13Limitation of Liability

To the fullest extent permitted by law, AIXTOY shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• ●Your use of or inability to use the Site.
• ●Products purchased through the Site.
• ●Any conduct or content of third parties on the Site.

Our total liability for any claim arising from your use of the Site or purchase of products shall not exceed the amount you paid for the specific product giving rise to the claim.

14Indemnification

You agree to indemnify, defend, and hold harmless AIXTOY and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or your use of the Site.

15Governing Law & Disputes

These Terms are governed by the laws of Hong Kong SAR, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Site shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Hong Kong.

16Termination

We may suspend or terminate your access to the Site at any time, without notice, for conduct that we determine violates these Terms or is harmful to AIXTOY, other users, or third parties. Upon termination, your right to use the Site ceases immediately.

17Contact Us

Questions about these Terms? Reach out.

Email: hello@aixtoy.com

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